Cookies Policy

Cookies are small text files or similar data files that a website may place on your computer, tablet, mobile phone or other device. They can allow a website to recognise a device, remember selected settings and support the movement of information between pages. Some cookies are stored only while you use a website and are removed when you close your browser. These are commonly called session cookies. Other cookies remain on your device for a set period or until you delete them. These are commonly called persistent cookies.

S99 Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other identifiers. For simplicity, this policy refers to cookies and these related technologies as cookies. The particular cookies used on the website may change over time as website features, security requirements, analytics services and legal obligations develop.

Cookies do not normally contain information such as your full name or payment details in plain text. However, information collected through cookies may be linked with other information associated with your visit or account. When this happens, the information may be treated as personal information under applicable privacy law. Our Privacy Policy explains more about how personal information may be collected, used, stored and disclosed.

Why cookies matter

Cookies can help the website work consistently, keep pages secure and make it easier for you to use available features. They may remember language, regional or display preferences, help maintain a signed-in session and assist with the correct operation of account, registration or gaming areas. They can also help us understand which pages are useful, identify technical problems and improve the website experience.

The website may use different categories of cookies. The names and exact purposes of individual cookies may vary, and not every category will be used on every page or device. Where required, we will provide a cookie notice or preference tool that gives more information about available categories and allows you to make choices.

• Strictly necessary cookies help the website provide core functions. They may support navigation, account access, security controls, fraud prevention, session management and the delivery of pages or services you request. These cookies are generally required for the website to operate and may not be disabled through a preference tool.
• Preference cookies remember choices you make, such as language, region, display options or other settings. They can reduce the need to enter the same information each time you return to the website.
• Performance and analytics cookies collect information about how visitors use the website. This may include pages viewed, approximate visit activity, error messages, loading performance and the features used. The information can help us monitor performance and improve content and functionality.
• Functional cookies support optional website features and may help provide a more consistent experience. If these cookies are not allowed, some optional functions may not work as intended, but the core website may remain available.
• Advertising or measurement cookies, where used, may help measure campaigns, understand how visitors arrive at the website and present information that is more relevant to likely interests. These cookies may be placed by S99 Casino or by service providers acting on our instructions, subject to applicable requirements and your choices.

Some cookies are first-party cookies, which means they are set by the website you are visiting. Other cookies may be third-party cookies, which means they are set by a service provider or another domain. Third parties may use their own technologies to provide analytics, security, payment, identity, support, content or advertising services. Their use of information may be governed by their own privacy notices and terms.

Cookies may be used to help identify unusual activity, protect accounts and support responsible security checks. A cookie is not a guarantee that a service is secure, and you should always use a private and trusted device where possible. Do not share account passwords or verification information with other people.

The information collected through cookies may be used for purposes connected with operating and improving the website. These purposes can include loading pages correctly, remembering your choices, keeping you signed in during a session, supporting account and service processes, preventing misuse and investigating suspected security incidents.

We may also use cookie information to produce aggregated or statistical reports. These reports can show general patterns, such as which pages receive visits, whether a page is functioning correctly or how visitors move through the website. Reports may be designed to help us understand website performance without focusing on an individual visitor.

Where permitted, cookie information may be combined with other information for account administration, service improvement, security, compliance, marketing measurement or communication preferences. We will handle personal information in accordance with applicable law and our Privacy Policy. We do not intend for cookies to remove your rights or change the way those rights may be exercised.

Information that may be collected

• The type of device, operating system and browser used to access the website.
• The pages or features visited, the time of access and general interaction with the website.
• A session identifier or other technical identifier used to keep a visit working correctly.
• General location information inferred from technical data, such as an approximate region, where this is needed for website operation or reporting.
• Referral information showing how you arrived at the website, such as a search result or link from another site.
• Technical information about loading times, errors, security events and website performance.

The information collected will depend on the cookies enabled on your device and the features you use. You should review the cookie notice, preference centre and relevant third-party information where available before allowing optional cookies.

When you first visit the website, you may see a cookie banner or preference tool. This may allow you to accept optional cookies, reject optional cookies or select individual categories. Your choices may be stored in a cookie so that the website does not ask you again for a period of time. If you clear your browser data, use another browser or visit from another device, you may need to make your choices again.

You can usually manage cookies through your browser settings. Most browsers allow you to view stored cookies, block cookies, delete cookies when you close the browser or receive a warning before a cookie is placed. Instructions differ between browsers and devices, so you should check the help or privacy section for the browser you use.

1. Open the privacy, security or settings menu in your browser.
2. Find the section relating to cookies, site data or website permissions.
3. Choose whether to allow, block, restrict or delete cookies.
4. If available, use the website's cookie preference tool to change optional cookie categories.
5. Reload the website and check that your selected preferences have been applied.

Blocking or deleting cookies may not stop all collection of technical information, because some website functions may use other technologies. It may also affect how the website operates. For example, you may need to re-enter preferences, some pages may not display correctly, a session may end or account and gaming functions may be unavailable until necessary cookies are permitted.

A browser setting that sends a Do Not Track signal may not be recognised by all websites or services. S99 Casino will consider available technical settings and applicable legal requirements, but the operation of a particular signal may depend on the browser, device and third-party provider. You should use the cookie controls made available on the website and your device settings where you want to manage optional cookies.

If you use multiple devices, browsers or profiles, your cookie choices may apply only to the device or browser where they were made. You may therefore need to manage settings separately. Where cookies are used for account security or essential service delivery, refusing them may prevent access to some parts of the website.

S99 Casino may work with external service providers that use cookies or similar technologies on or in connection with the website. These providers may assist with hosting, website analytics, security, fraud detection, customer support, communications, identity checks, payment-related processes or other technical services. The services used may change, and the provider's role will depend on the relevant website feature.

A third-party cookie may allow the provider to collect information about your browser or device, subject to its own policies and the arrangements in place with S99 Casino. Third-party services may also have controls that operate separately from our cookie preference tool. We encourage you to read the privacy and cookie information published by a third party before enabling its optional technologies.

Information may be processed or stored in Australia or another country where S99 Casino, its service providers or their technical systems operate. Any handling of personal information will be subject to applicable legal requirements and the safeguards described in the Privacy Policy where relevant. The use of cookies should not be understood as a promise that information will remain only on your device or only in Australia.

We take reasonable steps to support the security and integrity of information handled through the website. You are responsible for keeping your browser, operating system and security software up to date and for using suitable security controls on your device. No online transmission or storage method can be guaranteed to be completely secure.

Privacy rights and questions

Depending on your circumstances and applicable law, you may have rights relating to personal information collected through cookies. These may include requesting access to information, asking for correction, raising a concern about handling practices or making a complaint. The available rights, exemptions and response processes can vary. Please use the contact or support channels provided on the website if you have a question about this policy or your privacy choices.

We may update this Cookies Policy when the website changes, new technologies are introduced, service providers change, or privacy and gambling-related requirements develop. An updated version will be published on this page with a revised effective date where appropriate. Changes will apply from the time they are published, unless a different commencement date is stated.

You should review this page from time to time so that you understand how cookies may be used. If a change requires a new consent choice, the website may display a new notice or preference tool. Continuing to use the website after an update means you have had the opportunity to review the updated information, but optional cookies will remain subject to the choices and controls available to you.

This policy is intended to provide general information about cookies used in connection with S99 Casino. It does not replace the Privacy Policy, website terms, responsible gambling information or any specific notice displayed when you use a particular service. If there is an inconsistency between this policy and a mandatory legal notice, the mandatory requirement will apply to the extent of the inconsistency.