S99 Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of S99 Casino. They apply to the website, account services, games, promotions, payment functions and other features made available through the platform. Additional terms may apply to individual games, competitions, promotions or services. If an additional term conflicts with these Terms & Conditions, the additional term will generally apply to the relevant activity.

By visiting, registering with or using S99 Casino, you agree to comply with these terms and all applicable laws. If you do not agree, you must not use the website or any related service. You are responsible for reading the current version of the terms before using the platform, as they may be updated from time to time.

• You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located.
• You must provide accurate, complete and current information when registering or when information is requested during account checks.
• You must use the account only for your own personal and lawful purposes.
• You must not allow another person to access, control or use your account.
• You must comply with applicable laws, regulations, sanctions, financial crime requirements and responsible gambling obligations.
• You must not use the service if gambling is prohibited for you by law, a court order, a self-exclusion arrangement or another applicable restriction.

S99 Casino may ask you to confirm your age, identity, address, source of funds or other information before allowing access to certain functions. This information may be requested when an account is opened, when transactions are made, when account activity changes or whenever verification is reasonably required. If you do not provide the requested information, or if information cannot be verified, access to some or all services may be restricted.

Account security

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by S99 Casino to protect its systems. You should use a strong, unique password, avoid sharing access details and notify S99 Casino promptly if you suspect unauthorised access, incorrect account activity or a security issue. You must not attempt to bypass security controls, use another person’s payment method without permission or create accounts to avoid restrictions.

Only one personal account is normally permitted for each player unless S99 Casino has expressly approved otherwise. Duplicate, linked or misleading accounts may be reviewed. If more than one account is identified, S99 Casino may close or restrict the relevant accounts and review associated transactions, balances, rewards and game activity in accordance with applicable law and these terms.

You may deposit only funds that belong to you and that you are authorised to use. Payment methods must be registered in your name or otherwise used with the lawful permission of the payment account holder. S99 Casino may decline, delay, reverse or review a transaction where there is a security concern, a verification issue, a suspected breach of these terms or a requirement under applicable financial crime rules.

Your account balance is not a bank deposit, investment or credit facility. You must not deposit funds as part of an attempt to transfer money to another person, disguise the source of funds or use the platform for any unlawful purpose. S99 Casino may apply reasonable checks to transactions and may retain or report information where this is required by law.

Withdrawals and account balances

Withdrawal requests may be subject to identity, payment, anti-money laundering and security checks. The available withdrawal methods, minimum or maximum amounts, processing steps and any applicable charges will be shown through the website or account area where relevant. Processing times can depend on verification, the selected payment method, financial institutions and other circumstances outside the reasonable control of S99 Casino.

You should check your account balance and transaction history regularly and report any suspected error as soon as possible. If a technical or administrative error results in an incorrect credit, the amount may be corrected or recovered. If you receive funds or rewards in error, you must not use or withdraw them and should notify S99 Casino through the available support channel.

S99 Casino may close an inactive, duplicate, compromised or otherwise restricted account where permitted by law. Before closure, you may be required to complete verification or resolve outstanding issues. Any remaining balance will be handled in accordance with applicable law, these terms and the circumstances leading to the closure.

Games are provided for entertainment and involve the risk of losing money. Outcomes are determined by the relevant game system and are not guaranteed. You should only gamble with money you can afford to lose and should never treat gambling as a way to make income, repay debts or solve financial problems. Game rules, betting options and other information should be reviewed before you participate.

Promotions, bonuses, rewards and promotional campaigns may be subject to separate terms. Those terms may set out eligibility requirements, qualifying activity, expiry dates, wagering or playthrough conditions, contribution rules, maximum permitted benefits, withdrawal restrictions and circumstances in which a reward may be removed. You should read the complete promotion terms before accepting or using an offer.

• A promotion may be available only to eligible accounts or selected players.
• One person, household, device, payment method or connection may be subject to participation limits where stated in the promotion terms.
• Attempts to abuse, manipulate or unfairly exploit a promotion may result in cancellation of the promotion and related benefits.
• Promotional balances may not be treated as cash until all applicable conditions have been met.
• S99 Casino may correct an obvious error in a promotion, game display or account calculation.
• Promotions may be changed, suspended or withdrawn where permitted by law and the published promotion terms.

Responsible gambling

S99 Casino supports informed and responsible participation. Tools or information may be available to help you manage your gambling, such as deposit controls, activity information, time reminders, account restrictions, breaks or self-exclusion options. Availability and operation of these tools may depend on the service and your location. A request for a restriction should be made through the available account or support process, and you should not continue to use the account while waiting for a restriction to take effect.

If gambling is no longer enjoyable or is affecting your finances, relationships, work, study or wellbeing, stop playing and seek appropriate support. Do not chase losses, borrow money to gamble or gamble when distressed, affected by alcohol or affected by another substance. You may also consider speaking with a qualified financial, health or gambling-support professional.

You must use S99 Casino responsibly and lawfully. You must not interfere with the operation or security of the website, introduce malicious software, access data without permission, use automated tools to gain an unfair advantage, or attempt to reverse engineer, copy or alter the platform. You must not use bots, scripts, collusion, fraud, deception, chargeback abuse or any other method intended to manipulate games, accounts, promotions or payments.

You must not use the website to transmit unlawful, threatening, abusive, defamatory, discriminatory or misleading material. You must not impersonate another person, conceal your identity for an improper purpose, or use the service in a way that could harm other players, S99 Casino or its service providers. Suspected misuse may be investigated and may result in account restrictions, cancellation of transactions or referral to appropriate authorities where required.

Privacy and information handling

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide services, maintain accounts, process payments, verify identity and age, prevent fraud, meet legal obligations, manage responsible gambling risks, improve the platform and communicate with you about your account. Information may be shared with service providers, payment partners, verification providers, professional advisers or authorities where reasonably necessary and legally permitted.

Electronic communications, account notices and website messages may be used to provide important information about your account, transactions, promotions, security or changes to these terms. You are responsible for ensuring that your account information remains current and that you can receive relevant notices.

Availability and technical issues

S99 Casino aims to keep the website and services available, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, upgrades, technical faults, internet or telecommunications problems, payment provider interruptions, cyber incidents, high demand or events outside reasonable control. If a game or transaction is interrupted, the relevant records and system information may be used to determine the outcome or appropriate correction.

The website, branding, text, graphics, software, game interfaces and other content are owned by or licensed to S99 Casino or its service providers. You receive a limited, personal and non-transferable right to access and use the service for its intended purpose. You must not copy, reproduce, publish, sell, distribute, modify or commercially exploit website content without prior written permission, except where a right cannot lawfully be excluded.

To the extent permitted by law, S99 Casino is not responsible for loss caused by your failure to follow these terms, your misuse of the website, inaccurate information supplied by you, unauthorised access resulting from your failure to protect account details, or interruptions outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, statutory right or other protection that cannot lawfully be excluded, restricted or modified.

Where a limitation of liability is permitted, liability may be limited to the reasonable re-performance of a service or the amount permitted by applicable law. S99 Casino does not guarantee that the website will always be error-free, secure, compatible with every device or suitable for every purpose. You should keep your own records of important account and transaction information.

Suspension, closure and complaints

S99 Casino may suspend, limit or close an account where there is a suspected breach of these terms, a security or financial crime concern, a verification failure, a legal requirement, a responsible gambling concern or another legitimate operational reason. Any action will be taken in accordance with applicable law. You should not attempt to open a new account to avoid a suspension, closure, self-exclusion or other restriction.

If you have a question, dispute or complaint, review the information available on the website and use the available customer support or complaints process. Provide enough detail for the matter to be assessed, including relevant dates, transaction information and account details where appropriate. Do not include unnecessary sensitive information. Complaints will be reviewed in accordance with the applicable process and any relevant legal requirements.

Changes and governing rules

These Terms & Conditions may be updated to reflect changes to the service, law, technology, security requirements or business practices. The latest version will be made available on the website. If a change is significant, reasonable notice may be provided where appropriate. Continuing to use S99 Casino after an updated version takes effect means that you accept the revised terms. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. These terms are subject to applicable Australian laws and any other mandatory laws that apply to your use of the service.

These Terms & Conditions, together with any applicable game rules, promotion terms, Privacy Policy and responsible gambling information, represent the terms governing your use of S99 Casino. If you need clarification about a provision, seek independent legal advice before using the service.