Betting Rules

S99 Casino aims to provide a clear and consistent betting experience. These rules apply to bets placed through the available website or other authorised betting interfaces. The rules may vary depending on the sport, competition, event, market or bet type selected. Any specific rule displayed on a betting page or market may apply in addition to these general rules.

By placing a bet, you confirm that you have read and understood the relevant information shown before confirmation. You are responsible for checking your selection, stake, odds, potential return, event details and any applicable conditions before submitting a bet. If information is unclear, do not place the bet until you have reviewed the available rules or sought clarification through the available support channels.

You must be legally entitled to use betting services in your location and must meet any applicable age and identity requirements. Betting services must only be used for lawful purposes. You are responsible for keeping your account details, login information and payment information secure. Bets placed through your account may be treated as authorised unless there is a confirmed security issue or another reason for review.

• Only one personal account should be used unless otherwise permitted under the applicable account rules.
• You must provide information that is accurate, current and complete when opening or using an account.
• You must not allow another person to use your account or place bets on your behalf.
• You must not use betting services in a way that attempts to manipulate markets, exploit an error or avoid applicable restrictions.
• You should review your account activity regularly and report any transaction or bet that you do not recognise.

Bet confirmation

A bet is generally considered placed only when it has been submitted successfully and recorded in your account history or betting slip. Selecting a market or adding a selection to a bet slip does not, by itself, guarantee that the bet has been accepted. A confirmation message, reference or corresponding account record may be used to show that the bet has been received.

A bet may be rejected, cancelled or placed on hold before acceptance. This can occur because of technical interruptions, market suspension, unavailable selections, account restrictions, verification requirements, price changes or other operational reasons. If a bet is not accepted, it should not be treated as a valid wager. Where a bet is cancelled in accordance with the applicable rules, the relevant stake may be returned or otherwise dealt with as stated in those rules.

Checking your bet

Before confirming a bet, check the name of the event, competition, participants, market, selection, odds format, stake and any displayed potential return. You should also check whether the bet is a single, multi, combination or another available bet type. Once a bet has been accepted, changes may not be possible. Requests to amend or withdraw a bet are not guaranteed and may be unavailable once the relevant market has moved or the event has started.

Displayed odds can change before a bet is accepted. The odds shown in a bet slip may be updated when a market moves, and you may be asked to confirm the revised price. A bet is settled using the odds and conditions recorded at the time of acceptance, subject to corrections, voiding rules and any specific market terms.

Bets affected by errors

Occasionally, a market may contain an obvious error, such as an incorrect price, participant, handicap, line, event time or settlement option. If an obvious error occurs, the affected bet may be reviewed and corrected or cancelled in accordance with the applicable rules. A correction will be applied fairly and consistently, taking account of the information that should reasonably have been displayed at the time.

Bets are settled using the official result or another reliable result source relevant to the event and market. The applicable market rule determines which result is used. For example, a match winner market may use the result at the end of the scheduled contest, while another market may depend on a particular period, innings, lap, set, round or other defined stage.

The event name, market description and settlement conditions should be read together. A result may be different from the outcome that a player expected if the market applies a specific time period, competition rule or statistical definition. Where a market refers to a named participant, team or competitor, settlement may depend on whether that participant takes part and how the relevant competition recognises the result.

Postponed, abandoned or interrupted events

An event may be postponed, abandoned, interrupted, shortened or moved to another venue. The treatment of affected bets depends on the sport, market and applicable time or completion requirements. Some bets may remain open when an event is rescheduled, while others may be cancelled if the required conditions are not met. Markets that have already been conclusively determined may be settled even if the wider event is later interrupted.

If an event is played under materially different conditions, or if the event changes in a way that affects the original market, the affected bets may be reviewed. This can include changes to the scheduled format, venue, surface, distance, number of periods or competition structure. The relevant sport-specific or market-specific rule will be used wherever one is available.

Draws, ties and dead heats

Some markets provide for a draw or tie, while others may offer only named outcomes. If two or more participants share an outcome in a market that requires a single winner, dead-heat or equal-result provisions may apply. The original stake, return or winning portion may be divided according to the applicable market rule. You should review the individual market terms where a tie or shared result is possible.

Corrections and result reviews

A result may be amended after initial settlement if the official body changes the result, a reliable source issues a correction or an administrative error is identified. In that situation, the affected market may be resettled. Any adjustment will be made in line with the applicable rules and may alter a balance or previous account entry. Settlement is not necessarily final until the relevant result and market have been reviewed.

The available bet types and markets may change over time. A single bet normally relates to one selection or outcome. A multi or combination bet links multiple selections, and its result depends on the rules for that bet type. Each bet slip should display the selections and conditions that apply. If a market includes a special condition, such as a handicap, total, player performance line or place requirement, that condition forms part of the bet.

Where a cash-out or early settlement feature is offered, it is an optional facility and is not guaranteed to be available. Availability and value can change as the event develops, the market moves, technical conditions change or the market is suspended. A cash-out request is completed only when it is confirmed. If it is not confirmed, the original bet may remain active under its original terms.

Account history, transaction records and bet confirmations should be retained and checked by the account holder. These records may show the accepted stake, odds, status, result and any relevant reference. If the information displayed in your account appears incorrect, raise the issue promptly through the available support process and provide enough information for the bet to be identified.

• A pending bet may remain unsettled until the event or market is resolved.
• A void or cancelled bet is handled according to the rule for the relevant market and bet type.
• A winning, losing, void or adjusted status may be updated after a result review.
• A market suspension does not automatically cancel bets that were accepted before the suspension.
• Any balance adjustment should be checked against the relevant bet record and settlement rule.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet what you can afford to lose, set a personal budget and take regular breaks. Avoid betting when you are upset, under the influence of alcohol or other substances, or trying to solve financial problems. Chasing losses can increase harm and is a sign that a break or additional support may be needed.

S99 Casino may provide tools or processes that can help you manage your play, such as account limits, time-outs, self-exclusion or activity information, where available. These options may have their own conditions and activation requirements. If you are concerned about your betting, use the responsible gambling information available on the website and consider seeking independent support from an appropriate Australian service.

Questions and disputes

If you believe a bet has been accepted, settled or adjusted incorrectly, review the market information and your account record first. You may then raise the matter through the available customer support or complaints process. Include the relevant bet reference, event, market, date and a clear description of the issue. Do not send unnecessary personal or payment information through an unsecured channel.

Each matter will be reviewed against the applicable Betting Rules, market conditions, account records and available event information. A review may require additional verification or clarification. The outcome may confirm the original settlement, correct an error, cancel an affected bet or make another adjustment allowed by the relevant rules.

Changes to these rules

Betting rules may be updated to reflect changes to products, markets, technology, legal requirements, responsible gambling standards or operational processes. The current version published on the website applies to new bets from the time it takes effect, unless a different application is required by law or expressly stated. Rules specific to an event or market may also be updated before acceptance. It is your responsibility to read the current rules before placing a bet.

If any part of these Betting Rules is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. These rules should be read with the S99 Casino Terms and Conditions and any other policies displayed on the website. Where there is an inconsistency, the specific rule for the relevant market or bet type may take priority, subject to applicable law.